Support

How the game works, what carries over, and where to write when something is wrong.

Common questions

How do I fly?

Drag back from the launcher and let go: how far you drag sets the power and the angle sets the launch. In the air, two thumbs do the rest. Climb and Dive steer the plane, and once it has an engine, Boost burns fuel for speed.

How do I fly farther?

Every flight earns coins for its distance, height, time in the air and top speed, and for anything it knocks over. Loose coins along the way are a bonus, not the point. Spend what you earn in the garage, then fly again.

What can I upgrade?

The garage is a blueprint of your plane: a stronger launcher, wider wings, tougher paper, an engine, and a tank to feed it once the engine is on. Tap a card to preview it, and tap its price to buy it. New parts appear as the cities get harder.

How do I clear a city?

Every city's wish is guarded by two keepers drawn from its history and legends, like the carousel horse and the stone Stryge in Paris, or the yellow taxi and the Statue of Liberty in New York. An Elite keeper wakes first and the Boss guards the wish itself. Fly into a keeper's arena, switch lanes with Climb and Dive, and press Strike when a piece glints. Break the Boss and the city is cleared. Nobody gets hurt: the keepers give way, grin and take a bow.

My plane had to leave the arena. Did I lose?

No. Each strike wears the plane down, and a tougher plane can strike more times before it has to leave. The damage you did to the keeper stays. Upgrade and fly again.

What is the difference between Easy, Medium and Hard?

You choose on the city's card before each visit. On Easy the keepers move, and their attacks only knock a few coins loose. On Medium their weak points hide between strike windows and their attacks come with a warning first. On Hard the keepers strike first and hit two lanes, and each keeper fight runs against a clock. A Hard clear earns a starred trophy, and every cleared city can be flown again.

Why did my coins and upgrades go when I reached a new city?

That is the design. Every city starts with a fresh plane and an empty wallet, so each one is its own build. Your stamps on the globe, the treasures you found and your best flights all stay.

What are the hidden treasures?

Each city hides a few treasures that belong to its streets and landmarks, like a painter's palette left on an easel by the road. They are rare: on any flight, one you haven't found may appear anywhere on the route, the arena included. Fly into it to keep it. The Atlas gives a one-line riddle for each one still missing. Found treasures stay found, and you don't need all of them to finish a city.

Does the game need the internet?

Only to download cities, for the optional ad and to send anonymous gameplay statistics. Paris is in the app and plays offline from the start. Every other city downloads once and then plays offline too. On Wi-Fi the next city downloads in the background; on mobile data the game shows the size and asks first.

A city won't download.

Check that you are online and tap the message to try again. If you are on mobile data, tap it to agree to the download. Your progress is safe while you wait.

Who is Paper Skyline for?

Players 16 and over. It isn't directed at anyone younger.

Are there ads or in-app purchases?

There is nothing to buy. On Android you can choose to watch a short ad, for bonus cash after a flight or a hint in a minigame; the game never shows one otherwise. Ads are never personalised. In the EEA and the UK Google's consent form comes first, and you can change your choice any time in Settings under Ad privacy choices.

Can I turn down sound or motion?

Yes. Settings turns Music, Sound effects and Screen shake on or off. The game also follows your device's reduce-motion setting. Credits for the music are in Settings too.

Where is my progress saved?

On your device only. There is no account and no cloud save in this version, so each device keeps its own progress. See the privacy policy.

How do I start over, or delete my data?

Reset everything in Settings starts the game from the beginning. Deleting the app removes everything it saved on your device. The anonymous statistics it sent carry no identifier, so no one can find one player's records; they are deleted after 12 months.

What does the game send, and how do I switch it off?

Short, anonymous records of your flights and garage visits, such as how far a flight went and which upgrades you bought, so that we can balance the game. They carry no name, account or device ID. Switch them off in Settings with Share gameplay stats. The privacy policy lists everything they contain.

How do I send feedback?

In the game, pick one of the quick choices on the landing card, or in Settings under Send feedback, such as “Too hard” or “Loved it”. You can also use the feedback form on this website or email us.

Which cities can I fly?

Twenty-two: Paris, New York, Tokyo, Cairo, Rio de Janeiro, London, Sydney, Beijing, Rome, San Francisco, Bangkok, Istanbul, Barcelona, Hong Kong, Toronto, Ho Chi Minh City, Amsterdam, Singapore, Dubai, Berlin, Athens and Kyoto.

It crashed, or something looks wrong.

The game sends no crash reports, so we will not know unless you tell us. Write to [email protected] with your device model, the city you were flying in and what happened.

Ask a person

There is no ticket system and no bot. Mail goes to a human being who reads every message.

Email

[email protected] — bugs, a city that will not behave, questions about the privacy policy, including a child's data, or telling us how far you got.

Feedback form

The feedback form fills in an email for you.

Discord

Join us on Discord: the Paper Skyline server, where flyers swap tips and we post what is coming.

Paper Skyline is on Google Play for Android and on the App Store for iPhone and iPad.